Privacy Policy

Privacy Policy – Soma Verde Therapy

Effective Date: 01.01.2026 Soma Verde Therapy ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Soma Verde Therapy is a sports injury and remedial therapy service based in the United Kingdom. We act as the “data controller” for the personal data you provide to us.

We may collect and process the following information:

Personal Information

• Name
• Contact details (phone number, email address)
• Address (if required for correspondence)

Health Information (Special Category Data)

• Medical history relevant to treatment
• Injury details
• Lifestyle factors (e.g. activity levels, work habits)
• Treatment notes and progress records

Booking & Payment Information

• Appointment history
• Payment records (note: we do not store full card details)

We use your data to:

• Provide safe and effective treatment
• Assess your suitability for therapy
• Maintain accurate treatment records
• Communicate with you about appointments
• Process payments
• Meet legal and professional obligations

We will only use your data where we have a lawful basis to do so, including:

• Your explicit consent (for health information)
• Performance of a contract (providing treatment services)
• Legal obligations (e.g. record keeping)

Your information is stored securely using:

• Password-protected digital systems
• Secure booking platforms
• Locked physical records (if applicable)

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

We retain client records for 7 years after your last treatment session (or longer if required by law or insurance providers). After this period, your data will be securely deleted or destroyed.

We do not sell or share your personal data for marketing purposes.

We may share your information only when necessary:

• With your explicit consent (e.g. referral to another healthcare professional)
• With legal or regulatory authorities if required
• With secure service providers (e.g. booking/payment systems)

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (where applicable)
• Restrict or object to processing
• Withdraw consent at any time (for health data)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

If you visit our website, we may collect limited data such as:

• IP address
• Browser type
• Pages visited

This helps us improve our website and services. We do not use intrusive tracking or sell this data.

If you have any questions about this privacy policy or how your data is handled, please contact:

Soma Verde Therapy
Email:info@somaverdetherapy.com
Phone: 07498679966

We may update this policy from time to time. The latest version will always be available on request or via our website.

By booking and attending an appointment with Soma Verde Therapy, you acknowledge that you have read and understood this privacy policy.